Support Code List

(MG5510, MG5520, MG5540, MG5550, MG5560, MG5570, MG5580)

The support code appears on the LCD and the computer screen when an error occurs.

"Support Code" means the error number and appears with an error message.

When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.

1000 to 1ZZZ

2000 to 2ZZZ

4000 to 4ZZZ

5000 to 5ZZZ

5011	5012	5100	5200	5400	5B00
5B01	5B12	5B13	5B14	5B15

6000 to 6ZZZ

A000 to ZZZZ

About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).